UNC Charlotte has engaged a third party—Campus Labs, formerly StudentVoice—to administer Web-based course evaluations to students. UNC Charlotte works closely with Campus Labs to ensure that the Web-based course evaluation system provides a positive experience for faculty, staff, and students.
The Center for Teaching and Learning at UNC Charlotte provides basic program coordination, which includes training, support, and Banner integration with Campus Labs. The Faculty Information and Technology Services Advisory Committee (FITSAC) serves in an advisory capacity and advises Faculty Council on issues and recommendations moving forward. Faculty Council provides general oversight and makes major policy decisions regarding the Web-based course evaluation system.
Participating colleges also play a key role in making the Web-based course evaluation program successful. Each college is asked to appoint a committee that is responsible for identifying issues and voicing concerns on behalf of the college, as well as recommending policy changes as needed. Individual faculty members are encouraged to monitor response rates during the evaluation and supplement automated messages with personal reminders and encouragement to their students.
Students are expected to complete Web-based course evaluations with the same level of care and consideration as paper-based course evaluations.